Walkthrough Complete - FixMyStreet
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Step 6 of 6
Walkthrough complete
Congratulations! You have experienced FixMyStreet from both the citizen and council perspectives. In 20 minutes, you have seen how residents report problems, how councils manage them, and the AWS architecture that powers it all.
What you've learned
📍 Citizen engagement
FixMyStreet makes it easy for residents to report problems in under 2 minutes. Map-based reporting with categories and photos gives councils precise, actionable information without lengthy phone calls.
Value: Residents get a simple, accessible way to report issues 24/7
📊 Council efficiency
The council dashboard and admin panel turn citizen reports into structured work items. Spatial views help identify patterns, category filters enable triage, and status tracking provides accountability.
Value: Councils can manage street issues efficiently with real-time visibility
🔓 Open source value
FixMyStreet is built on proven open-source technology maintained by mySociety and used by thousands of councils worldwide. No vendor lock-in, transparent code, and a large community contributing improvements.
Value: Proven technology with no licensing costs and full customisation freedom
☁️ Cloud-native architecture
Running on AWS Fargate, Aurora PostgreSQL, EFS, and CloudFront means no servers to maintain. Managed services handle patching, backups, scaling, and availability automatically.
Value: Production-ready infrastructure with no operational overhead
Questions or feedback?
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