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Walkthrough Complete - FixMyStreet

You’ve completed the FixMyStreet walkthrough

Walkthrough progress

Step 6 of 6

Walkthrough complete

You've explored a citizen problem reporting platform for UK councils

Congratulations! You have experienced FixMyStreet from both the citizen and council perspectives. In 20 minutes, you have seen how residents report problems, how councils manage them, and the AWS architecture that powers it all.

What you've learned

📍 Citizen engagement

FixMyStreet makes it easy for residents to report problems in under 2 minutes. Map-based reporting with categories and photos gives councils precise, actionable information without lengthy phone calls.

Value: Residents get a simple, accessible way to report issues 24/7

📊 Council efficiency

The council dashboard and admin panel turn citizen reports into structured work items. Spatial views help identify patterns, category filters enable triage, and status tracking provides accountability.

Value: Councils can manage street issues efficiently with real-time visibility

🔓 Open source value

FixMyStreet is built on proven open-source technology maintained by mySociety and used by thousands of councils worldwide. No vendor lock-in, transparent code, and a large community contributing improvements.

Value: Proven technology with no licensing costs and full customisation freedom

☁️ Cloud-native architecture

Running on AWS Fargate, Aurora PostgreSQL, EFS, and CloudFront means no servers to maintain. Managed services handle patching, backups, scaling, and availability automatically.

Value: Production-ready infrastructure with no operational overhead

Next steps

Generate Evidence Pack

Create your business case with what you've learned. Perfect for committee papers.

Generate Evidence Pack

Return to FixMyStreet

Review deployment options, costs, and technical details.

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