Step 3: Try Your Own Question - Council Chatbot Walkthrough

Explore different service areas with 10 sample questions

Step 3 of 4 • 4 minutes

Try Your Own Question

Now explore different council services. We've prepared 10 realistic questions across 4 service areas. Try at least 3 different questions to see how the chatbot handles different topics.

Tip: You can also try your own questions! The chatbot is trained on common council services and can handle variations of these questions.

Try your own variations

Feel free to ask the chatbot your own questions! Here are some ideas:

Follow-up questions

• "What about green bin collections?"
• "Can I pay by phone?"
• "What if I miss the deadline?"
• "Tell me more about that"

Different phrasings

• "Bin day for B15?" (shorter)
• "I need to know when my rubbish is collected" (conversational)
• "Collection schedule postcode B15 2NW" (formal)
• "When do you collect bins?" (you/we)

What to notice:

• Context memory: The chatbot remembers previous questions in the conversation
• Flexible language: It understands different ways of asking the same thing
• Service coverage: It can handle queries across different council departments
• Helpful guidance: It provides next steps and actionable information

Try asking 3-4 different questions from different categories to get a full sense of the chatbot's capabilities.

Questions to ask yourself

As you try these questions, consider:

For service managers

For technical staff

For leadership

Need help?

If you're stuck, check the troubleshooting section or contact us.

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