Ready for Production?

You've explored the chatbot. Now understand what changes when moving from this demo to a production deployment that serves real residents.

This is guidance, not implementation. Use this information to inform your business case, procurement discussions, and technical planning.

What Would Change at Scale

The demo handles a handful of requests. Production systems need to handle thousands of residents with consistent availability.

User Capacity
User capacity: From 10s to 1000s of concurrent users
Data Volume
Data volume: Larger knowledge base, more conversation history
Availability
Availability: Multi-AZ deployment, failover strategies
Security
Security: WAF, API keys, audit logging

Customization Options

The demo uses generic council data. Production deployments are customized to your council's specific services, tone, and integrations.

Customization Description Effort Estimate
Knowledge Base Knowledge base: Add your council's specific documents 1-2 weeks
Personality Personality: Adjust tone and response style 2-3 days
Integrations Integrations: Connect to CRM, ticketing systems 2-4 weeks per integration
Languages Languages: Add additional language support 1-2 weeks per language

Cost Projection

Costs scale with usage. Here's a comparison between this demo and a typical production deployment.

Service Demo Costs Production Costs (10,000 conversations/month)
AWS Bedrock (AI) $500-2000/month
AWS Lambda (Compute) $50-100/month
DynamoDB (Storage) $25-50/month
Total No cost to your council $575-2150/month (10,000 conversations)
Note: Production costs vary significantly based on conversation complexity, response length, and peak usage patterns. These are estimates for a medium-sized council.

Security Hardening Checklist

The demo prioritizes ease of exploration. Production deployments need additional security measures.

Enable AWS WAF for API protection
Implement API key authentication
Enable CloudTrail for audit logging
Configure VPC endpoints for private connectivity
Set up alerts for unusual activity

What's Your Next Step?