Contact us
Get in touch with the NDX:Try team for support, feedback, or questions
Contact the NDX:Try team
We’re here to help you get the most out of your AWS evaluation experience.
Get support
Technical issues
If you’re experiencing problems with:
- Deploying a scenario
- Accessing your evaluation environment
- Understanding the AWS services
Email us at: ndx@dsit.gov.uk
We aim to respond within 2 working days.
Accessibility issues
If you have difficulty accessing any part of this website, or have suggestions for improving accessibility:
Email us at: ndx@dsit.gov.uk
We aim to respond within 5 working days.
Feedback and suggestions
Share your evaluation experience
We’d love to hear about your experience with NDX:Try. Your feedback helps us improve the platform for all councils.
Email us at: ndx@dsit.gov.uk
Suggest a new scenario
Have an idea for a scenario that would help your council? Let us know:
Email us at: ndx@dsit.gov.uk
Partnership enquiries
For AWS
Interested in contributing scenarios or partnering with NDX:Try?
Email: ndx@dsit.gov.uk
For local authorities
Want to learn more about how NDX:Try can help your council?
Visit the LGA AI Hub or email: ndx@dsit.gov.uk
Follow our progress
This is an open source project. You can:
Response times
| Query type | Response target |
|---|---|
| Technical support | 2 working days |
| Accessibility | 5 working days |
| General feedback | 5 working days |
| Partnership enquiries | 10 working days |
Note: For urgent technical issues during an active evaluation, please include "URGENT" in your email subject line.